View all our Terms & Conditions, privacy policies, booking and refund conditions.



At Miyoungs Skin Clinic, we are committed to protecting the privacy and confidentiality of our clients. Our policies outlines how we collect, use, disclose, and protect personal information. By accessing and using our services, you agree to the terms outlined in this policy.







Information Collected:

We may collect personal information, including but not limited to, your name, contact details, medical history, and payment information. This information is collected during the consultation and appointment scheduling process.


Use of Information:

Personal information is collected for the purpose of providing cosmetic services and ensuring the safety and effectiveness of procedures. We may use your contact information to communicate with you about appointments, follow-up care, and promotional offers. You can opt out of promotional communications at any time.


Disclosure of Information:

Personal information will not be disclosed to third parties without your explicit consent, except as required by law or as necessary for the provision of services (e.g. sharing information with licensed professionals performing cosmetic procedures).


Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Access to personal information is restricted to authorised personnel only. 


Retention of Information:

Personal information will be retained for a reasonable period necessary to fulfil the purposes outlined in this Privacy Policy. After this period, it will be securely disposed.


Client Rights:

Clients have the right to access, correct, and request the deletion of their personal information. All reasonable steps to delete the information will be taken, except where it is required for legal reasons. Requests for such actions can be submitted in writing to us at hello@miyoungs.com.au. Deletion or amendment of information may result in us being unable to provide certain services.


Cookies and Analytics:

Our website may use cookies to enhance user experience. These cookies do not collect personal information and can be disabled in your browser settings. We may use analytics tools to collect non-identifiable information about website usage to improve our services.


Children’s Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.


Updates to Privacy Policy:

We may update this Privacy Policy from time to time. The most recent version will be posted on our website.


Contact Information:

If you have any questions or concerns regarding our Privacy Policy, please contact us hello@miyoungs.com.au.



Thank you for choosing Miyoungs Skin Clinic for your cosmetic services. We strive to provide the best possible experience for our clients. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:

Consultation Fees:

Consultation fees are non-refundable. This fee covers the time and expertise of our professionals during the consultation process.

Service Fees:

All service fees paid for cosmetic procedures are non-refundable once the procedure has been performed. This includes but is not limited to, injectables, laser treatments, and other cosmetic services.

Cancellation within 24 hours of your appointment time will incur a cancellation fee, which is the cost of the deposit required to secure your appointment.

In the event of a cancellation made at least 24 hours before the scheduled appointment, we will aim to reschedule the appointment to another suitable time. If another suitable time is unavailable, we may consider changing your service to a credit on your account. This is at the discretion of Miyoungs Skin Clinic.

Product Purchases:

We accept returns on unopened and unused cosmetic products within 7 days of purchase. The product must be in its original packaging with the seal intact. Refunds will be issued in the form of a credit on your account.

No refunds or exchanges will be offered for opened or used cosmetic products.


Packages, including prepaid services, are non-refundable, unless required in accordance with Australian Consumer Law. However, if an unforeseen medical condition prevents the client from completing the package, we may offer a credit to your account for future use. This is at the discretion of Miyoungs Skin Clinic. We do not accept change of mind refunds.


Deposits may be required to secure appointments for certain treatments. Deposits are refundable and may be used for a final treatment/product.

Refund Processing Time:

Refunds will be processed within 7-14 business days from the date of the approved refund request. Please note that the processing time may vary depending on your financial institution.

Policy Amendments:

Miyoungs Skin Clinic reserves the right to amend this refund policy at any time. Any changes will be effective immediately and communicated to clients through our website.

If you have any questions or concerns regarding our refund policy, please contact us on hello@miyoungs.com.au.

Terms &


By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our clinics’ services.

Scope of Services:

Miyoungs Skin Clinic offers a range of cosmetic services, including but not limited to consultations, injectables, laser treatments, and other aesthetic procedures. The details of each service are outlined on our website or communicated directly to the client during the consultation process.

Appointment Scheduling:

Clients are encouraged to schedule appointments in advance. Walk in appointments may be accommodated based on availability.

To secure your appointment slot, a deposit may be required. Deposits are non-refundable but may be applied towards the cost of your final appointment/product.


Consultation fees may be applicable and are non-refundable. These fees cover the time and expertise of our professionals during the consultation process.

Treatment Procedures:

All cosmetic procedures are performed by qualified and licensed professionals.

Clients are advised to disclose any pre-existing medical conditions, allergies, or medications that may affect the outcome of the procedure.

Payment Terms:

Payment is due at the time of service unless otherwise agreed upon in advance.

We accept various payment methods, including cash, bank transfer, and credit/debit cards. A surcharge may apply for card transactions.


Refund and Cancellation Policy:

Our refund and cancellation policy is outlined in a separate document. Please refer to the clinic’s refund policy for detailed information.

Client Confidentiality:

Miyoungs Skin Clinic maintains the confidentiality of client information in accordance with the Privacy Act 1988 (Cth). Client records and personal information are securely stored and protected.

Photography and Testimonials:

With the client’s consent, Miyoungs Skin Clinic may use before and after photographs and testimonials for promotional purposes. The identity of the client will be protected.

Code of Conduct:

Clients are expected to behave in a respectful and courteous manner while on the premises of Miyoungs Skin Clinic. Any disruptive or inappropriate behaviour may result in refusal of service.

Disclaimer of Liability:

Miyoungs Skin Clinic is not liable for any complications or side effects that may arise from cosmetic procedures. Clients assume any inherent risks associated with the chosen treatment.

Amendments to Terms and Conditions:

Miyoungs Skin Clinic  reserves the right to amend these terms and conditions at any time, by posting any changes on this website without providing notice.

If you have any questions or concerns regarding our terms and conditions, please contact us at hello@miyoungs.com.au.


Rethink your

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Collagen is essential to your skin’s structure. With age, your skin loses approximately 1% of its dermal collagen content every year. Precise, sequenced treatments can delay this process, replenish your skin’s ‘bounce’ and reverse the signs of ageing.

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